Welcome to MINIMALER Studio!

These General Terms and Conditions of Sale (GTC) outline the rules and regulations for the use of MINIMALER Studio’s Website, located at :

https://www.minimaler.studio

By accessing this website we assume you accept these terms and conditions. Do not continue to use MINIMALER Studio if you do not agree to take all of the terms and conditions stated on this page.

Terms and conditions

These terms and conditions (“Agreement”) set forth the general terms and conditions of your use of the minimaler.studio website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Agreement is legally binding between you (“User”, “you” or “your”) and SAS MINIMALER.CLUB (“SAS MINIMALER.CLUB”, “we”, “us” or “our”). If you are entering into this Agreement on behalf of a business or other legal entity, you represent that you have the authority to bind such entity to this Agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do not have such authority, or if you do not agree with the terms of this Agreement, you must not accept this Agreement and may not access and use the Website and Services.

MINIMALER Studio is operated by SAS MINIMALER.CLUB, a joint stock company registered at RCS Paris 827543067 since November 2016 with headquarters located at Rue N-D des Victoires 75002 Paris, France. By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Agreement. You acknowledge that this Agreement is a contract between you and SAS MINIMALER.CLUB, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Shipping policy

This shipping policy explains how SAS MINIMALER.CLUB operates its shipping procedures and how we strive to meet your expectations with every order. Whether you’re a first-time buyer or a returning customer, we want to ensure that your experience with us is smooth and satisfactory, right from placing your order to the moment it arrives at your doorstep. Please read this shipping policy together with our terms and conditions (https://minimaler.studio/gtc/) to familiarize yourself with the rest of our general guidelines.

Shipping and Delivery Options

We offer a variety of shipping options to suit the needs of our customers.

Free Shipping

As part of our commitment to an exceptional shopping experience, we are pleased to offer free shipping orders over 150€.

Flat Rate Shipping

To ensure affordability and simplicity in our shipping process, we provide a flat rate shipping option.

Shipping Methods

We offer a variety of shipping options to suit the needs of our customers:

– Chronopost: 5 to 7 business days
– UPS: 3 to 5 business days

We strive for a swift preparation process and orders are typically processed and dispatched within 1-2 business days so that customers can receive their items promptly.

International Shipping

We recognize the global nature of online shopping and are fully committed to accommodating the needs of our international customers. Our services are currently available to customers in the following countries: Europe. We are dedicated to providing efficient and reliable shipping, ensuring that our products are accessible to a broader audience. Your order will not include any possible customs taxes or duties that your country might impose on packages originating from outside your country. You will be responsible for paying these charges upon delivery. For clarification on rates, please contact your country’s customs office. We are not responsible for any delays caused by the destination country’s customs clearance process.

Delayed Orders

Unexpected delays can occur due to various reasons such as logistic challenges, inclement weather, high demand, or carrier issues. We are committed to handling these situations with transparency and efficiency. In the event of a delay, our priority is to keep you informed. We will promptly notify you with updates on the status of your order and the expected new delivery time. Our goal is to provide clear and accurate information so you can plan accordingly. Understanding the inconvenience caused by delays, we offer options to maintain your satisfaction. If your order is significantly delayed, you will have the choice to continue with the order, modify it, or cancel it for a full refund. Our customer service team is always available to assist with any changes to your order.

Tracking Orders

We have a comprehensive order tracking system to keep you informed every step of the way. You will receive a tracking number once your order is shipped. This number can be used on our website or the carrier’s website to view real-time updates on the location and status of your shipment. We require a signature upon delivery for all orders. This is to ensure the safe and secure receipt of your package.

Returns and Exchanges

If you have any questions about refunds, returns or exchanges, please review our refund policy below (https://minimaler.studio/gtu/).

Refund policy

Our policy is valid for a period of 14 calendar days from the date of the purchase. If you would like to return the product for a refund during this period, you may do so provided the conditions below have been met. Please note that if the period of 14 days has lapsed, we can’t, unfortunately, offer you a refund.

Refund requirements

The following criteria must be met to qualify for a refund:

– Product is defective
– Product is not as described
– Product must be in original packaging
– Product must be unused
– Product must not be damaged

In order to ensure the above criteria has been met, all returns will be inspected. If the product does not meet the listed criteria, we reserve the right not to issue a refund.

Proof of purchase

To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund.

Sale and clearance items

Only regular priced items may be returned, unfortunately sale or clearance items cannot be returned.

Shipping items

In order to return an order, you must contact us first and obtain and include a Return Merchandise Authorization (RMA). Returns will not be accepted without a valid Return Merchandise Authorization. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs. You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.

Disclaimer

This disclaimer (“Disclaimer”) sets forth the general guidelines, disclosures, and terms of your use of the minimaler.studio website (“Website” or “Service”) and any of its related products and services (collectively, “Services”). This Disclaimer is a legally binding agreement between you (“User”, “you” or “your”) and SAS MINIMALER.CLUB (“SAS MINIMALER.CLUB”, “we”, “us” or “our”). By accessing and using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Disclaimer. You acknowledge that this Disclaimer is a contract between you and SAS MINIMALER.CLUB, even though it is electronic and is not physically signed by you, and it governs your use of the Website and Services.

Representation

Any views or opinions represented on the Website are personal and belong solely to SAS MINIMALER.CLUB and do not represent those of people, institutions or organizations that SAS MINIMALER.CLUB may or may not be associated with in professional or personal capacity unless explicitly stated.

Content and postings

You may not modify, print or copy any part of the Website and Services. Inclusion of any part of the Website and Services in another work, whether in printed or electronic or another form or inclusion of any part of the Website and Services on another resource by embedding, framing or otherwise without the express permission of SAS MINIMALER.CLUB is prohibited.

Compensation and sponsorship

The Website and Services may contain forms of advertising. Advertising space will always be identified as such. Some of the links on the Website may be affiliate links. This means if you click on the link and purchase an item, SAS MINIMALER.CLUB will receive an affiliate commission. Furthermore, SAS MINIMALER.CLUB is a participant in the Amazon Associates program, an affiliate advertising program designed to provide a means to earn advertising fees by advertising and linking to Amazon properties.

Indemnification and warranties

While we have made every attempt to ensure that the information contained on the Website is correct, SAS MINIMALER.CLUB is not responsible for any errors or omissions, nor for the results obtained from the use of this information. All information on the Website is provided “as is”, with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied. In no event will SAS MINIMALER.CLUB be liable to you or anyone else for any decision made or action taken in reliance on the information on the Website, or for any consequential, special or similar damages, even if advised of the possibility of such damages. Information contained on the Website are subject to change at any time and without warning.

Changes and amendments

We reserve the right to modify this Disclaimer or its terms related to the Website and Services at any time at our discretion. When we do, we will revise the updated date at the bottom of this page. We may also provide notice to you in other ways at our discretion, such as through the contact information you have provided. An updated version of this Disclaimer will be effective immediately upon the posting of the revised Disclaimer unless otherwise specified. Your continued use of the Website and Services after the effective date of the revised Disclaimer (or such other act specified at that time) will constitute your consent to those changes.

Acceptance of these terms

You acknowledge that you have read this Agreement and agree to all its terms and conditions. By accessing and using the Website and Services you agree to be bound by this Agreement. If you do not agree to abide by the terms of this Agreement, you are not authorized to access or use the Website and Services.

Contacting us

If you have any questions, concerns, or complaints regarding this Agreement, we encourage you to contact us using the details below:

– https://minimaler.studio/contact/

or by email at :

– hello@minimaler.studio
– contact@minimaler.club

This document was last updated on October 26, 2024