VINYL ORDERS & SHIPPING
We currently ship to all countries in the European Union, as well as the United Kingdom. At the moment we do not ship outside of Europe, we’re a Paris-based agency, so our focus is on serving fellow European vinyl lovers for now - we hope to expand in the future as demand grows!
Once we prepare and dispatch your order (which usually takes 1-2 business days), delivery times depend on your location. For France, shipments typically arrive in about 2-3 business days after dispatch; within other EU countries, you can expect roughly 5–7 business days. For the UK, it’s usually around 7-10 business days. Keep in mind these are estimates for standard shipping, if you choose an express courier option at checkout, it might be a bit faster. We’ll email you a tracking number as soon as it ships so you can follow the progress.
Please note that if you’re outside the EU, you may have customs or import fees on delivery - UK customers, for example, might incur VAT or duties due to Brexit), those charges are your responsibility if they apply.
We take pride in our packing, your records will ship in sturdy, purpose-made vinyl mailers with ample corner protection. We add padding or bubble wrap inside to prevent any movement, so the vinyl and sleeve stay safe from bending or dinged corners. If a record is coming unsealed from factory, we’ll pack the vinyl outside its jacket to avoid seam splits in transit (a trick seasoned collectors appreciate). Our minimalist aesthetic even shows in our packaging - clean, secure, and no unnecessary fluff - but we ensure your vinyl arrives in the condition it left us.
Yes, but only for select upcoming vinyl releases from MINIMALER’s own record labels. When we offer a pre-order, it means the record is either in production or awaiting delivery from the pressing plant, and you have the opportunity to reserve a copy in advance before it officially drops. When you place a pre-order, your payment will be processed immediately at checkout to secure your unit. As soon as we receive the record in stock (typically on, or just after the official release date), we’ll ship it directly to you.
If your order includes both in-stock and pre-order items, we’ll usually hold the shipment and send everything together once the pre-order is ready. If you prefer to receive available items sooner, we recommend placing separate orders for pre-order and in-stock items. We’ll always keep you updated if the estimated release date changes or if there are any unexpected delays - pressing vinyl is an unpredictable process and transparency is part of our ethic. Rest assured, we never oversell pre-orders, if it's listed, it's allocated : your record is reserved and our priority is getting it to you as smoothly and promptly as possible.
Please note : we do not offer pre-orders for external labels or third-party distributions, pre-orders are exclusive to MINIMALER-affiliated releases.
Tracking is provided for all orders. As soon as your package ships, you’ll receive an email with a tracking number and a link, you can use that to track the shipment on our website or directly on the carrier’s tracking page. We typically ship via reliable services (Chronopost or UPS), so updates are usually timely. We do require a signature upon delivery for all record shipments, this ensures your precious vinyl doesn’t get lost or left out in the rain, so keep an eye out for the deliver - if you won’t be home, you might want to arrange for someone to sign or have the package held at a pickup point.
If for some reason you don’t receive your tracking info, check your spam folder or get in touch with us and we’ll provide it.
Due to the limited, collectible nature of our records and the care we put into handling each shipment, we do not accept returns on vinyl purchases, all sales are considered final. However, if your record arrives significantly damaged in transit or if there is a clear defect that affects playback and use, we will absolutely review the issue and offer a refund or replacement where appropriate.
To qualify, you must contact us within 7 days of receiving your order and provide:
- a clear description of the issue
- photos or videos showing the damage or defect
- your order number and shipping details
We’ll assess the case personally, if the product is genuinely compromised and unplayable, we’ll make it right. Our commitment is to fairness and quality, but we also ask for understanding : light creases, edge wear, or sleeve imperfections caused by shipping or pressing plant handling may not qualify for refund unless the record itself is damaged. If something feels truly wrong with your order, reach out as we’ll always approach it with transparency and respect for the music you’ve supported.
DIGITAL PRODUCTS & SERVICES
All digital products at MINIMALER Studio are service-based, which means you're not just buying a file, you're starting a creative process. As soon as your purchase is successfully completed, you’ll automatically receive an email containing a step-by-step PDF delivery guide tailored to the specific service you booked. This guide outlines exactly what’s included, what materials we need from you, how to submit them and what the full timeline looks like. The delivery is instant and automated, you should receive it within a few minutes of checkout - if you don’t see it, be sure to check your spam or promotions folder (if needed, just get in touch and we’ll resend it manually).
You’ll have 7 days from the time of purchase to provide the requested materials outlined in your PDF guide, once your submission is received, you'll receive a confirmation email as we begin the creative process exactly as described. Each service has its own dedicated guide, nothing vague, nothing confusing, it’s all built for transparency, ease and a smooth collaboration.
As soon as you complete your purchase, you'll automatically receive a step-by-step PDF guide by email. This guide outlines everything you need to know, what to submit, where to send it and how the delivery will unfold. During checkout, you’ll also select the exact day and time slot for your service delivery - that’s when you’ll receive your feedback, report or audit by email. There’s no back-and-forth scheduling needed. You’ll have 7 days from the moment of purchase to provide the materials requested in the guide (such as your track link, press kit or social profiles, depending on the service).
Once we receive your submission, we’ll deliver your written feedback or digital outcome on the booked date, straight to your inbox. If anything’s unclear or if you need help, we’re always just an email away, as everything is designed for clarity, transparency and ease - and so you always know what’s next.
Delivery is precisely scheduled at checkout : no guesswork, no delays. When you purchase a digital service on MINIMALER Studio, you’ll select your preferred delivery day and time slot as part of the checkout process, that’s when your service will be fulfilled and delivered via email. Immediately after purchase, you’ll receive a step-by-step PDF guide outlining what to submit and how the process works, you’ll have up to 7 days to provide the requested materials, we’ll then deliver your feedback or service outcome on the booked date.
This system ensures total clarity and reliability from the start, so if anything changes or if we need to follow up for additional details, we’ll contact you in advance. We aim for transparency and punctuality, always prioritizing quality without ever leaving you in the dark.
No need to guess, everything you need to know about file formats and delivery is clearly outlined in the step-by-step PDF guide you’ll receive instantly after purchasing your service. Each service has its own specific requirements and the guide will tell you exactly what to send, in what format and where/how to send it. In general, here’s what we usually recommend:
🎧 Audio (for feedback or reviews) : WAV or AIFF preferred, high-quality MP3 (320 kbps) accepted
📄 Text or documents (press kits, bios) : PDF is preferred, Google Docs or Word files are also accepted if properly shared
🖼️ Visuals (branding, design) : High-res PNG, JPG or PDF
📦 Multiple or large files: WeTransfer, Dropbox or Google Drive links are perfect - just ensure the link works properly.
If you’re ever unsure, your guide will clarify everything, and we’re always here to help if you have a unique case. Our goal is to make submission as smooth and clear as delivery itself.
All digital service purchases through MINIMALER Studio are considered final, as they involve personalized preparation, creative labor and time-based bookings. However, we understand that plans can change, so we do allow for cancellations and full refunds only if the request is made at least 7 business days before the scheduled delivery date you selected at checkout. Once we are within that 7-day window, no cancellations or refunds are possible, as work will have already begun behind the scenes (including scheduling, research, setup or preliminary creative development). We do not apply partial or ratio-based refunds under any circumstances as our services are built holistically from the start.
If you’ve missed the refund window but something serious has come up, you're always welcome to reach out, we value open communication and will do our best to respond with fairness and transparency. Our priority is maintaining creative integrity while delivering high-quality work that respects both your time and ours. As always, feel free to contact us at hello@minimaler.club if you have any questions about your order or timeline.
MASTERCLASS & CALLS
Booking is fully integrated and effortless. When you purchase a masterclass, mentorship call or one-on-one consultation through our website, you’ll select your preferred date and time slot at checkout, no need for follow-up coordination. Immediately after your purchase, you’ll receive a step-by-step PDF guide via email, detailing everything you need to know, what to prepare, how to submit any materials (if applicable) and how the session will be delivered. For live calls or private masterclasses, the guide will also include the details about the platform we’ll use - typically Zoom - along with a clear overview of how the session will run.
At the scheduled time, you’ll simply click the provided link to join the session. If your booking is for a written service or feedback-based delivery instead, your final output will be sent to you by email on the date and time you selected. Whether digital or live, we’ve built the system to be clear, direct and easy, so you always know exactly what to expect. If you have any special needs or custom questions before booking, just reach out, we’re here to help.
We understand that life can get in the way and we try to be as flexible as possible. If you need to reschedule a one-on-one call or private session, just let us know as soon as possible, rescheduling is possible once if requested at least 2 days upfront the session. We’ll work with you to find a new slot that fits, and we don’t charge any fees for rescheduling a session with proper notice : our goal is to make sure you get the session you paid for at a time when you can really focus on it.
If you need to cancel outright, our policy is that we can offer a full refund only if you cancel within a reasonable time frame before the scheduled session (4 business days notice). For cancellations on very short notice or no-shows, we will not be able to refund since we’ve set aside that time for you, but we’re always open to discuss options (like rescheduling). But as a rule of thumb, communicate early and we’ll do our best to accommodate you, we’re a small team and fairly reasonable - we know things happen, just keep us in the loop.
Everything you need to prepare is clearly detailed in the step-by-step PDF guide you'll receive automatically after purchasing your session. That guide is tailored to the specific service you booked and outlines exactly what to submit, how to prepare and what to expect. In general, to get the most value from your session, here are some universal tips:
🧠 Know what you want to focus on : Come with a few questions or goals in mind, whether you're seeking creative clarity, feedback or strategic direction.
🎧 Relevant materials ready : If your session involves music feedback, have your tracks or streaming links prepared. If it’s visual or branding-related, gather any artwork, EPKs, social pages or websites you’d like us to review together.
🖥️ Technical setup : Use headphones and make sure your internet connection is stable. For Zoom sessions, update your software and test your audio beforehand.
✨ Mindset : Show up with curiosity and openness, these are not lectures, they’re interactive conversations built around your needs.
Don’t worry if you’re not sure what to bring, your step-by-step PDF guide will walk you through it all. Our approach is clear, collaborative and human, so just come as you are, ready to explore and evolve.
Yes, your session is recorded by default (audio or video, depending on the format), and you can request a private download link at no extra cost, just reply to your confirmation or delivery email and we’ll send it over promptly. We record sessions to help you revisit everything discussed, no need to take frantic notes during the call. Nevertheless, if you’d like a more structured summary of the session, you can upgrade to a +19€ written breakdown, which is a clear, professionally written recap of the key insights, strategic recommendations and next steps covered in your session - ideal if you want to reflect or refer back over time.
To request the upgrade, simply reply to your confirmation or delivery email within 24 hours and we’ll send you a quick payment link - once confirmed, your written breakdown will be delivered shortly after by email. Our aim is to make your session both impactful in the moment and valuable as a reference afterward.
INTERVIEWS & FEATURES
Features and interviews on MINIMALER are offered as editorial-style services, professionally crafted on our website. If you're an artist, label or collective looking to present your story, promote a release or share your creative journey through our platform, you can purchase a Written Interview Feature directly via the website. Once booked, you’ll receive a detailed guide explaining what to submit, how the interview is structured and how we ensure it aligns with MINIMALER’s tone and audience. It’s a sur mesure creative process, not an automated or templated questionnaire.
If you're unsure whether your project is the right fit or want to check availability before purchasing, feel free to send a short pitch introducing yourself and your concept to :
📩 hello@minimaler.studio
or use the contact form on our website.
In your message, please let us know:
- who you are and what your project is about
- why you think it would resonate with our readership
- include relevant links (music, visuals, press kit, etc)
We do review every submission, so if your story feels aligned but you haven’t yet purchased a feature, we’ll gently direct you to the related service. At MINIMALER, we value authenticity, creative substance and cultural contribution, our editorial services are built to honor that while offering artists a meaningful platform for visibility and storytelling.
EVENTS & FESTIVAL COVERAGE
If you’re looking to promote your event, festival, club night or showcase, MINIMALER offers a range of professional coverage and promotional services crafted specifically for creators and curators in the underground musical scene, including :
🎯 Basic, Enhanced or Advanced Release Promotion Packs (all suitable for events as well as music releases)
🎨 Comics Promo Packs (great for visual storytelling and spotlighting unique festival aesthetics or narratives)
Each package comes with a specific mix of visibility, storytelling, graphics and publication, you can browse and book these directly via our website. Once your order is confirmed, you’ll receive a detailed PDF guide explaining how to submit your materials and when to expect your feature to go live. If you’re unsure which service is the right fit or if you’d like to pitch a potential collaboration or media partnership (such as pre-event interviews or ongoing coverage), feel free to reach out first.
Contact us at:
📩 hello@minimaler.studio
Subject line: Event Coverage Inquiry - [Your Event Name]
In your message, please include:
- what the event is (format, location, date)
- lineup or key participants
- press kit, flyer art, video teasers or past aftermovies if any
We review all serious requests but priority is given to those using our dedicated promotional services. Our team is small and intentionally curated, when you reach out, you’re speaking directly to the people who shape MINIMALER’s editorial voice. We love partnering with organizers who share our commitment to underground culture, minimal aesthetics and creative integrity. If that’s you, we’d love to support your event through impactful visibility.
Still with us? That means you’re serious – and so are we.
Dive into all the services MINIMALER Studio offers and let’s build something beyond together.
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